Assistant Director of Adult Residential Services

Posted: 03/12/2021

This position is responsible for providing leadership, direction, and training to all of home managers within the assigned service delivery area(s), direction to program operations, development of systems, and promoting a positive and optimistic environment that is responsive to the needs of the individuals served, promotes active engagement, and reflects the mission of the organization. The Assistant Director works closely with the Director of Adult Residential Services and administrative team to coordinate and enhance services for all individuals residing in the 24-hour CILA, ICILA, SLA, and CLF programs.
A Bachelor’s degree in a human services field, required. Master’s degree is preferred as well as a minimum of five (5) years of management experience in the provision of services for persons with developmental disabilities. Must be Qualified Intellectual Disabilities Professional (QIDP) eligible, actively working toward education requirements to meet eligibility, or certified. Knowledge of and experience in operational systems congruent with best practices serving individuals with ID/DD, comorbid mental health diagnoses, autism, dementia, and complex medical needs preferred. Knowledge of and experience in working with regulatory agencies and funding sources, including DHS and CARF standards desired. Must be able to demonstrate the ability to manage multiple priorities. Effective communication skills, both written and oral. Proficient in the use of computers, software applications, and working knowledge of Microsoft Office. DSP Certified. Valid Illinois driver’s license with good driving record.
Title: Assistant Director of Adult Residential Services
Page 2 of 4
The list of essential duties and responsibilities, as outlined herein, is intended to be representative of the task to be performed. The omission of an essential function does not preclude management from assigning duties not listed herein if such duties are a logical assignment to the position.
1. Keeps abreast of applicable laws, rules/regulations, and policies and procedures promulgated through code agencies responsible for surveillance and regulatory oversight of Little City
Foundation’s residential services, including DPH, DHS, CARF, and any other entity to which the adult residential programs maintain accountability.
2. Directly responsible for hiring, onboarding, ongoing training and supervision of all home managers within their assigned service delivery area(s), conducts at least bi-weekly 1:1 supervision with supervisees, issues performance improvement plans/recommendations for discharge as needed and evaluates performance at least annually in accordance with agency policies and procedures.
3. Develops and oversees department wide system(s) including but not limited to: DSP on-boarding, completion of on the job training, logs, communication between supervisory staff and DSPs. Maintains a database for staff and managerial compliance with required trainings, including requests for medication training/cross-training, and acts as department liaison to the training department.
4. Directly responsible for ensuring all home environments within assigned service delivery area(s) are in compliance with DHS Rule 115 & 116, CARF and licensing standards, agency mission, policy & procedure, program guidelines and best practice.
a. Reviews all quarterly environmental assessments completed by home management, maintains ongoing database of scores, reviews and maintains accountability with home management team to plans of correction for all issues identified in a timely manner, and conducts regular walkthroughs (at least monthly) of all environments assigned.
b. Maintains oversight of home supply levels and orders and makes recommendation for adjustment based on department and home resources as needed.
c. Reviews all incident reports submitted related to safety within the home environment, maintains ongoing database of incidents caused by environmental safety issues, makes immediate recommendation for and ensures follow up of corrections to environmental factors influencing life safety.
d. Monitors completion of required documentation by department staff by maintaining database of reports across assigned service delivery area, including but not limited to: unusual incident reports, body checks, progress notes, sleep, menses, and bowel elimination tracking, injury reports, etc.
e. Acts as department liaison on agency committees related to environmental safety.
5. Maintains a working knowledge of the collective bargaining agreement, progressive discipline, and all agency and department policies and procedures. Operates within the
Title: Assistant Director of Adult Residential Services
Page 3 of 4
6. contractual agreement/procedures to issue disciplinary action and participates in annual policy/procedural review.
a. Participates in labor management meetings and negotiations as requested by the Director of Adult Residential Services and participates in home meetings with supervisees as requested/needed.
b. Oversees completion and maintenance of documentation related to progressive discipline.
c. Acts as department liaison with Human Resources, communicating any issues up and down.
7. Assists with the coordination and appropriate staffing of adult residential services, and actively collaborates with scheduling team, HR, and operations management of day programs, coordinates emergency staffing procedures.
8. Maintains databases of staffing resources including but not limited to: department supervisory staff contacts, DSP contacts, assignment of payroll/direct supervision of DSPs, overtime, staff vacancy, call-offs & tardiness, making recommendations to improve overall efficiency. Will provided documentation for corrective actions as needed.
9. Oversees appropriate and responsible management of home and resident finances in accordance with policies/procedures, conducting SSI financial reviews, monthly. Maintains a working database of resident financial information and acts as department liaison to finance department.
10. Oversees initiation and implementation of universal precautions in home environments as deemed necessary in accordance with agency policy and procedure.
11. Collaborates with the transportation department to ensure van safety procedures are followed, vans maintain cleanliness, and appropriate documentation of vehicle use is completed regularly. Acts as department liaison to HR regarding PACE certification and random selection of employees.
12. Responsible for providing supervisees direction related to the opening/licensing of new and current home environments, as well as coordinating resident home moves and intakes.
13. Advocates for, promotes, and protects the rights of all individuals.
14. Works cooperatively with all LifePath staff to ensure that programs/services offered enhance the quality of life of individuals receiving services.
15. Participates in the development and/or revision of the strategic plans in order to prioritize and reinforce the direction for the residential program.
16. Participates in selected committees related to long-term strategic planning as assigned by the Chief Program Officer and Adult Residential Services Director.
Title: Assistant Director of Adult Residential Services
Page 4 of 4
17. Provides 24 –hour emergency coverage as needed. Participates in rotating oversight of MIC/On-Call home managers and acts as interim home manager during supervisee’s approved time off.
18. Attends and participates in clinical crisis staffings, as needed.
19. Assists the Program Director in developing the annual budget by providing key information regarding staffing needs, consultation, program support, and other items as requested.
20. Assures that the services provided by the agency function in a professional and ethical manner, and that such services operate in compliance with licensing regulations and applicable laws.
21. Maintains annual American Heart Association certification in First Aid and CPR.
22. Successfully completes Little City Foundation required training, re-training, and any additional training as required by Little City Foundation policies and practices, or as assigned by his or her immediate supervisor.
23. Other duties as assigned by supervisor.
While performing the duties of this job, the employee is subject to sitting, walking, and standing for prolonged periods; frequently grasps, lifts, holds, or feels objects; occasionally stoops, kneels, crouches, or crawls. The employee frequently is required to use manual and finger dexterity and eye-hand coordination when working with persons served and handling office, medical, or household equipment. The employee is subject to assist and lift up to 30 pounds with varying amounts of assistance on a reoccurring basis. The employee is required to have corrected vision and hearing within normal range and the ability to operate a motor vehicle. Must have the ability to perform CPR and CPI. Generally, no occupational exposure to blood, body fluids, communicable diseases or other potentially infectious substances, but may require performing unplanned Category III tasks (Category II). Typical office environment. The physical demands described here are representative of those that must be met by an employee to perform successfully the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Disclaimer: The intent of this job description is to provide a representative level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
I have read and understand the responsibilities of the assigned description and agree to follow them.
____________________________________ _______________________
Employee Date