Schaumburg Business Association

Administrative Assistant

Schaumburg Business Association
Job Description
Reporting directly to the Schaumburg Business Association President, the Administrative Assistant provides the following services to the SBA in a key professional staff position:
Membership Development
  • Manage SBA Database; regularly update and maintain member and prospect records.
  • Respond to member requests for information and assistance.
  • Responsible for entering new members in Chamber Master, Mailchimp, ordering a name badge, and assigning the new member an Ambassador.
  • Print and mail members mailing labels, keep list updated to track member requests.
  • Assemble membership prospective packets.
  • Responsible for running reports as needed.
  • Support and manage attendance building and registration for all monthly and signature SBA events.
  • Assistance in event planning and strategy for all monthly, quarterly and signature events.
  • Support Marketing & Events position.
  • Responsible for business card scans and sending out thank you notes after events.
  • Enter and manage registrations via phone, email and online into Chamber Master.
  • Manage member contacts email distribution list, and lead the office on membership software updates
  • Responsible for the mailing of monthly membership renewals.
  • Respond to emails, voicemails and calls within 24 hours.
  • Maintain and update SBA shared drive and filing systems both virtual and traditional
  • Prepares outgoing mail; sorts and distributes incoming mail.
  • Answers central telephone system and directs calls accordingly.
  • Manage office supplies
  • Manage Outlook events calendar
  • Assist Director of Finance as needed (AP/AR)
  • Assist President and Vice President of Economic Development as needed
  • Assist in attendance and record minutes for all Board meetings
  • Book and confirm conference rooms as needed.
  • Maintain office contracts.
  • Refreshment and cleaning supply management
  • In charge of sending out greeting cards for members
  • Computer proficiency in the use of Microsoft Office applications (word, excel, power point and database software
  • Excellent communications skills (Written and Verbal) and effective customer service skills
  • Professional demeanor, representing the organization with enthusiasm, professionalism, and image
  • Strong organizational and multi-tasking capabilities
  • Attention to detail; time and project management skills, ability to meet deadlines with professionalism and accuracy, and high degree of self-motivation
  • Ability to develop administrative controls and process improvements
  • Ability to work independently and collaboratively in a nonprofit environment
  • A cooperative attitude in a supportive work environment
The Schaumburg Business Association was formed in 2001 to represent the needs of businesses in Schaumburg, Illinois. With 800 members, the association is dedicated to enhancing the overall quality of life and economic vitality of the Schaumburg Area. The SBA advocates for the business community and provides world-class signature events and programs, specialized networking and educational opportunities, and legislative relations for its members.
The statements in this position profile are intended to represent the key duties and level of work being performed; they are not intended to be ALL responsibilities or qualifications of the position.
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