Schaumburg Business Association

Account Acumen

  • Marketing Consultants
280 Shuman Blvd, Suite 250
Naperville, Illinois 60563
(630) 538-2087
  • About

    At Account Acumen, we’re devoted to going leaps and bounds beyond the competition and servicing customers with a gentle touch. There’s no challenge we can’t handle, and we never forget that we’re representing your brand.

    At Account Acumen, we’re revolutionizing the call center experience. Instead of the robotic runaround, our highly trained career representatives are on hand 24/7, answering every call in less than six seconds. This way your customers can get the answers they’re looking for and resolve issues quickly, without the headache. And if they need to call back, they’ll be directed to the same representative they spoke to initially. In this way, we can establish a rapport and facilitate meaningful relationships to improve your brand’s image and keep your customers coming back

    At Account Acumen, we take a different approach to collections. Instead of being an adversary, we become your customers’ ally, helping to guide them through the collection process with a gentle touch so they can get their accounts back in balance and continue using your products or services.